UTILITIES
Due to the increase in the cost of energy resources and the regional changes in service demands, utility companies (such as those supplying electricity, water and gas) have started seeking ways of reducing the cost of services while increasing efficiency. Speechouse can help these companies automate many of their service channels.
Some of the major services that are offered for utility companies are:
INSURANCE
As in the other sectors, insurance companies also aim to achieve maximum customer satisfaction and fastest response time when serving their customers. In the area where products and customer needs are very diverse, there may arise thousands of different inquiries and demands. Leveraging the Speech Recognition technology, Speechouse provides solutions and services that can automate many of the calls involving such complicated demands, allowing a much more effective use of the call center agents and thereby reducing the overall costs while increasing customer satisfaction.
ENTERTAINMENT
For companies serving in the entertainment sector, it is crucial to successfully answer the customer's call in the first attempt. Since the competition is very tense, achieving maximum customer satisfaction and loyalty is the key to success, and to help them get this key, Speechouse offers its Speech Recognition services in the
"Managed Service". Companies operating in the entertainment sector will be able to easily meet the customer demands by using the services and applications Speechouse provides, and they will only pay for as much as they use with the
"Managed Service" model.
Some of the major services that are offered for the entertainment sector are:
Please contact us to get more information on the Managed Services or the Professional Services Speechouse offers...